Products & Specifications
What's the difference between LiFePO4 and regular lithium-ion?
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LiFePO4 (Lithium Iron Phosphate) batteries offer 3-6 times longer cycle life, better thermal stability, and improved safety compared to standard lithium-ion batteries. They're the premium choice for portable power stations.
Can I use the power station while it's charging?
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Yes, all PowerVault models support pass-through charging — you can charge devices while the station itself is charging from wall, solar, or car.
How many charge cycles can I expect?
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All PowerVault stations are rated for 3000+ charge cycles to 80% capacity. That's about 10 years of regular use.
Charging & Solar
How long does it take to fully charge?
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PowerVault 1000 charges from 0-100% in 1.5 hours via wall outlet, or 4-6 hours via 500W solar panels. The PowerVault 500 charges in 1 hour via wall.
What solar panels are compatible?
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Any solar panel with MC4 connectors and 12-48V VOC output. We recommend our official 100W or 200W panels for optimal performance.
Shipping & Returns
How long does shipping take?
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Free standard shipping to US addresses takes 3-5 business days. Expedited 2-day shipping is available for $29.
What's your return policy?
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30-day money-back guarantee. If you're not satisfied, return it for a full refund. Product must be in like-new condition with original packaging.
Warranty & Support
What's covered under warranty?
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Our 2-year warranty covers manufacturing defects and faulty components. It does not cover accidental damage, misuse, or normal wear and tear.
Can I extend my warranty?
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Yes, you can purchase a 3-year extended warranty for total 5 years of coverage.